REFUND POLICY
Eligibility for Refund
To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as when you received it. Returns that do not meet these criteria may not be accepted.
Time Frame for Refund
You have 1 days from the date of purchase to request a refund. After 1 days, unfortunately, we cannot offer a refund.
Refund Process
Refund Process:
- Initiate the refund process by contacting our customer service team at shop@amospa.com
- Once approved, we will provide you with a return authorization and instructions on how to return the item.
- Ship the item back to us following the provided instructions.
- Upon receiving the returned item, we will inspect it to ensure it meets the eligibility criteria.
- If the return is approved, we will initiate a refund to your original payment method. Please note that the time it takes for the refund to reflect in your account may vary depending on your payment provider.
Shipping Costs
Shipping costs are non-refundable, and you will be responsible for the return shipping expenses.
Damaged or Defective Items
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately, providing photos and a description of the issue. We will work to resolve the matter promptly.
Contact Us
If you have any questions or concerns regarding our refund policy, please reach out to our customer service team at shop@amospa.com